The Stiff Upper Lip Problem: How Leaders Actually Help People Feel Better Under Pressure
"Keep calm and carry on" is one of the least effective ways to help someone through a hard day. This blog sets out the eight strategies leaders use to support others, why closeness comes first, and practical swaps for the most British instinct of all.
Hope Is Not a Plan - Unless You Lead It Like One
People do not lose hope because the goal is too ambitious. They lose it because nobody has shown them a route, or what part they get to play. Drawing on Snyder's hope theory and the Cooplands story, this blog sets out how leaders can lead hope honestly through change.